Publicado em7 jun. 2026
Anonymous User⭐⭐⭐⭐⭐ 4.8/5
The Swiss-Belhotel is my go-to place to stay. The beds are incredibly comfortable and guarantee a great night’s sleep. The staff are always friendly, welcoming, and genuinely helpful, often going above and beyond to assist.
The hotel is clean, well-priced, and conveniently located close to the CBD, public transport, pubs, and restaurants. Consistently great service and excellent value every time I stay
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Preço por noite a partir de:R$ 688
Publicado em24 mai. 2026
Crouching Koala Hidden EmuStayed at the Wyndham in Surfers Paradise for a family weekend away and overall it was a solid choice. As Gold Coast locals we didn’t really need the constant upsell on tours and activities, but I can see how interstate or overseas visitors would find that useful.
The location is the real strength here — easy walking distance to Cavill Avenue, directly opposite Q1, and the observation deck nearby was great for the family. Very convenient without needing to constantly drive around Surfers.
Our king-sized room was spacious, comfortable and worked well travelling with a young family. The hotel itself felt clean and well maintained.
One thing worth noting for visitors is that the Hamilton Street beach entrance is still showing the effects of Cyclone Alfred from 2024, so beach access in that immediate area is not quite back to normal yet. That’s obviously outside the hotel’s control, but useful for travellers planning beach days.
Overall, a good stay if you want a central Surfers Paradise base with plenty within walking distance.
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Preço por noite a partir de:R$ 661
Publicado em19 dez. 2025|Urban Twin
Fay YangThe room layout was cozy, and the room service was quite good. The pool was beautiful, and the food was also nice. The hotel is within walking distance of the city center. On a side note: avoid the trendy pasta restaurant Vila Romana (pictured in Figure 4). We're from Melbourne, and they thought we were tourists from China. An old man who spoke some Chinese kept trying to rip us off and was vague about wanting a tip. Figure 3, IMM Thai Cafe, was delicious; we ate there three times, haha.
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Preço por noite a partir de:R$ 1.757
Publicado em5 mai. 2026
Guest User
First, our request for a high floor was kindly accommodated—we were given room 11825 on the 18th floor, which features panoramic ocean views and elegant interiors. Many thanks to your team for that. In fact, my wife has a special request: could we please have this same room every time we stay at Dorsett?
Second, the thoughtful gesture of a card, chocolate, and a bottle of wine for our special occasion truly showed how much effort your team puts into making guests feel valued.
Third, both my wife and our child absolutely loved the pool and jacuzzi at Star Grand. So overall, our stay was amazing, to say the least.
But none of this would be possible without first acknowledging your wonderful hotel staff. You probably see hundreds of guests each day, yet you still take a personalized approach—staying in touch with each guest and understanding their individual needs. Honestly, I hope other hotels will follow your example and make this the gold standard for excellence in customer service. Our last two hotel bookings through Trip.com were disappointing, but fortunately, your hotel never lets us down.
The gold-accented interiors are striking and have become a signature look of your hotel. We’ll remember them just as fondly as we remember landing at Singapore Changi Airport. We recently bought a new house and have been decorating with gold-colored furniture from Koala Living. After staying with you, we’ve realized that our inspiration was inadvertently drawn from your hotel rooms.
We come to Dorsett every year and have never been disappointed. We look forward to returning again soon.
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Preço por noite a partir de:R$ 674
Publicado em17 mar. 2026
Chris LimmerNovotel Surfers Paradise is my goto hotel when I am visiting the GC, I have generally had exceptional service here and have always felt welcome.
Although I did not have breakfast this time , the buffet breakast is one of the best buffet breakfasts around.
My only criticism is based on past experience which they seem to have gone to great lenths to improve on - that criticism is the wait times at check-inn used to be horrendous, but now with new procedures in place it is relatively somewhat seamless. The seaviews are pretty good , seen better but still pretty good all the same
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Preço por noite a partir de:R$ 537
Publicado em18 jan. 2026
JoannaYan****
The location is fantastic, right at the end of the main shopping street. You can literally just walk downstairs and you're there. We were able to walk to several attractions from the hotel. The front desk for check-in is shared by two hotels, which wasn't very clearly indicated, and I was quite anxious while waiting in line. It's a pretty big hotel with lots of guests, and no matter which building you're in, there's always an elevator out of order. It seems like they always have to have one of the three elevators shut down for maintenance.
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Preço por noite a partir de:R$ 532
Publicado em14 dez. 2025
J小米
I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.
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Preço por noite a partir de:R$ 956
Publicado em10 out. 2025|Premium Queen Room
Guest UserAn absolutely excellent place stay, would recommend, even just based on the staff and the breakfast.
I observed that great care was taken of people checking in to stay who would be going to the hospitals local to the area.
Check-in was so easy, and the reception staff was very kind. Things I loved:
* the included healthy breakfast,
* free on-site parking
*Ferrari in the reception area (no idea why it's there, and I'm no car enthusiast, but it is a classy touch)
* very friendly and kind staff
* neat and good layout of room
* comfortable bed
* good air conditioning
* friendly people throughout the building
* walking distance to Chermside shopping centre
* excellent price
Thing I didn't like as much:
* not really sound-proofed, you sometimes hear sounds from other rooms and hallways
* the balcony area did have a bit of a smell in the early evening, dissuading me from eating outside until later on - this might have just been the day I stayed. It was nice enough later to leave the door open and have a bit of a breeze while sleeping.
Highly recommended.
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Preço por noite a partir de:R$ 379
Publicado em12 out. 2025|Queen Room
Nick LouposHad a great stay at this hotel.
Location was perfect and the bed and pillows were amazing
Will definitely stay there again
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Preço por noite a partir de:R$ 664
Publicado em15 abr. 2024
Guest User
Actually Myself and my colleague booked two family cabins for three nights. That is for work and we were the only guests. As per advertised on trip.com we paid for including buffet breakfast. Following day morning when we went for the restaurant we were told they have not been provided our names and we need to pay for breakfast.. So I had to bring my booking print out and show the restaurant staff breakfast was included. Even though they let us eat there they were not convinced and were suspicious I guess.
So that day my colleague went to see the manager of the accommodation and he said to me she was not convinced about breakfast was included. My colleague said it was very unpleasant and embarrassing. She told him I need to come down too. But later when I went to see her she said everything is sorted out and problem was they didn't know anything about Trip.com and trip.com send the booking through ******* and wrongly mentioned each of our booking included three adults and the extra payment is for additional adults as they understood. So the third day morning we didn't have issue at the breakfast as our names passed on. But unfortunately last day morning restaurant staff asked us to pay for breakfast because our name was not on the list. Luckily the chef remembered us and he was very politely let us eat. Even though we paid for breakfast we were at mercy of good people. Whole experience was very inconvenient and embarrassing. I think main bungle was done by Trip.com. But management did not bother to completely sort it out.
This was my first time with Trip.com and Aaok Moondarra Accommodation Village. My colleague said he did not have issues previously with Trip.com but all those occasions were without breakfast. Other than that accommodation was really good. It had got good Wi-Fi, YouTube and Netflix.
My advise is if you book through Trip.com for an accommodation with breakfast make sure with the accommodation that it has been correctly passed on to them.
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Preço por noite a partir de:R$ 580