Sauberes Hotel mit außen und innen Swimmingpool.
Freundliches und hilfreiches Personal. Der Hoteldirektor schreibt eine persönliche Email mit der Empfehlung eines ruhigen Zimmers 🙂 (sehr hilfreich beim Einchecken) EINMALIG IN DER WELT!!!
Reservamos um quarto para deficientes para meu marido, que é cadeirante, mas a disposição do quarto e do banheiro não era de fácil acesso. Ficamos animados ao saber que eles tinham um serviço de transporte gratuito do hotel para o aeroporto e que poderíamos deixar nosso veículo pessoal lá por US$ 10 por dia, em vez de no aeroporto, que era muito mais caro. O serviço de transporte chegou no horário e era acessível para cadeirantes, o que foi fantástico! No entanto, ao retornarmos, o serviço de transporte NÃO era acessível para cadeirantes, e o hotel negou ter um serviço de transporte acessível para cadeirantes (acho que sonhamos com nossa partida). Acabei tendo que deixar meu marido deficiente no aeroporto, viajar em uma van velha e ir sozinha ao hotel para pegar meu veículo pessoal e retornar ao aeroporto para buscar meu marido. Os funcionários do hotel foram muito simpáticos durante a nossa estadia, mas foram muito rudes na nossa volta e agressivos quando solicitamos um serviço de transporte acessível para cadeirantes para o nosso retorno ao hotel para pegar nosso veículo. Eles chegaram a nos dizer que não ficamos com eles, mesmo eu ainda tendo a documentação/confirmação da reserva. Isso foi muito decepcionante.
I originally selected a room and was given something different without any explanation. When I did inquire about it the staff member was very nonchalant.
Had paid $14 extra for parking and all the parking was the same. Never said anything about paid parking and a $50 deposit. I wish all this was put in writing up front. So when I paid for the room, plus parking, and a extra deposit in ONE transaction.
The room was great, wonderful view, bed/bedding was comfortable, shower was amazing.
Customer service in the morning wasn't all that great.
Finalmente, passamos todas as noites em Dallas neste hotel.
O café da manhã era simples, mas bom.
Máquina de café 24 horas.
Eles até nos levaram e buscaram no aeroporto todos os dias, já que tínhamos um passeio pela cidade no centro de Dallas e a estação do DART ficava bem no Terminal A do aeroporto DFS.
Location not ideal but good Quality at this hotel definitely recommend
Muito bom
113 avaliações
8,4/10
Preço a partir de
MYR 467
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8,6/10
Very Good
GGuest UserThe location is ideal, in downtown Houston, a few blocks away from the convention center and discovery park. The building is beautiful and historic with a gorgeous lobby, comfortable chairs, a cafe/latte/cappuccino machine, and cute restaurant open for breakfast lunch and dinner. I was on the 12th floor in the rusk house portion of the building which had very nice rooms that were ideal for single people. There was a coffee maker but no fridge, which I did not miss. The bedding was beautiful and had daily housekeeping, nicely appointed products in the bathroom. I had a four night stay and loved everything about the space. I would highly recommend it especially considering how much cheaper it is than other hotels.
HH KBreraThis the worst ripoff I ever had, the pictures are deceiving no such thing like a resort and or Hotel, this is more likely a 5th level motel so deceiving so highly priced for the real rooms quality. The phone line was death, I had to walk in to the lobby for service , I will rate this place - 1000 if it was possible , location is great but no quality parking control anybody can drive in and use a suppose to be a private beach for the guests, at check
Put time I asked for some kind of reference # and or statement and I was told to ask trip.com for my check out time and or check out statement after this lack
Of honesty ripoff I was highly concerned to be charge for extra time and or incidentals I never used and when I ask for some kind of evidence and or printout statement they call security to kick me out and if they didn’t was because Inturned my phone camera on
GGuest UserMy daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall.
However, these are the weird things that ruined our stay:
- The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be.
- The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air.
- Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way.
I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room.
- (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay.
- They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay.
I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.
GGuest UserThe room was very nice and updated. Location was excellent and within walking distance to the Kid Rock concert. It was on the waterway, so it made the walk enjoyable....close to restaurants too. Parking at the guest garage was affordable at $17 for 24 hours. Hotel staff was very friendly.
LLIJUNThe breakfast is very simple, there is nothing to eat, just join in. They have an airport shuttle bus to Dallas love field airport, from 6 am to 10 pm. Others are ok, the hotel is quite satisfactory.
AAnonymous UserThe decoration of the hotel is very artistic and artistic, the room facilities are average, the comfort level is average, and the air conditioner is very noisy. The breakfast is pretty good, there are many varieties, parking is free, and travel is convenient.
GGuest UserThey stay was great. The first night I had an issue with the AC and they had a repair man by the name of Alex, I believe. He was able to fix the issue and I no longer had a hard time sleeping in the room. They are amazing! I would definitely recommend and stay in the future. Thank you.
GGuest UserWe had many issues. The elevators worked sporadically. When climbing the 3 flights of stairs we still could not get in. The doors were locked and we had to bang on the door for someone to open the door from the inside. We only had one roll of toilet paper for 3 nights. No extra roll in the room for us. Service at bars was not great. Employees seemed overworked and not happy to be there.
EExpatCambria is a newer hotel amidst the redevelopment projects taking place near Rainey Street, a historic landmark of homes turned into entertainment venues. Cambria is opposite side of the spectrum with innovative decor and relaxation. Note that parking costs 49USD per day with valet access only. We chose not to rent a car based on our needs in Austin. Came to visit my son and his family with my eldest son, so we wanted to have some options near nightlife activities. Local drivers shared info on the changes made to the nearby historic street, and staff was friendly with all needs. The water statiins were a plus. Where I think Cambria can improve is in the price of the rooms, menu items and operation hours of their lobby bar/roof bar since staff was short during our stay. Walking to the entertainment street required the back alley short trek, and that aspect took away from the lush atmosphere of the hotel. Grafitti and Limestone hotel venues can easily adjust their marketung strategies towards in-house entertainment along with the Valet arrangement to flow more smoothly and affordably. It’s a lovely hotel which can become full circle staycation with a few adjustments regarding that aspect. New business developments working alongside grass roots businesses is key to smooth changes for both visitors and long-time locals. The pool atmosphere is great, the gym is clean, and the first floor waiting area an easy meeting spot.
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