Hotéis com Bar em Texas, United States

O quarto era ótimo, exceto pela geladeira que estava faltando. A moça que me registrou não quis perder tempo explicando o novo sistema de pagamento de estacionamento. Baixando/digitalizando e pagando pelo estacionamento no seu telefone. Ela apenas disse ”faça, é autoexplicativo”. Bem, eu fiz e no dia seguinte, não funcionou, não consegui sair do estacionamento... Bagunça total! Isso aconteceu várias vezes com o novo estacionamento... Inconveniência total, os scanners nunca funcionam, eles argumentam que você não pagou quando você tem provas no seu telefone de que pagou! Provavelmente nunca mais ficarei aqui. Um adicional de US$ 18 por noite para estacionamento é ridículo! Não aumenta a segurança. Estou hospedado aqui há anos, isso é simplesmente absurdo!!!

Finalmente, passamos todas as noites em Dallas neste hotel. O café da manhã era simples, mas bom. Máquina de café 24 horas. Eles até nos levaram e buscaram no aeroporto todos os dias, já que tínhamos um passeio pela cidade no centro de Dallas e a estação do DART ficava bem no Terminal A do aeroporto DFS.

Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically.

Hotel was clean and comfortable. Good location to 6th St, although one needs to travel to 6th Street East which is a bit of a walk. Hotel is quiet at night. One note about the AC condensation pumps - they go off with a good deal of frequency. They will provide earplugs and a white noise machine. Just an observation for those ahead of time. The hotel was quick to make sure the pump was clean.

O voo atrasou-se e chegámos ao aeroporto depois das 0:30 da noite. Com a ajuda do serviço de cliente Ctrip, apanhámos o autocarro do hotel. Organize o check-in em breve. Embora um pouco antigo, é limpo, higiênico e silencioso.

Hotel Muito limpo e amigável.A localização estava Muito perto do aeroporto, MAS ainda um pouco longe.As lojas e restaurantes estavam Muito perto.

Reservamos um quarto para deficientes para meu marido, que é cadeirante, mas a disposição do quarto e do banheiro não era de fácil acesso. Ficamos animados ao saber que eles tinham um serviço de transporte gratuito do hotel para o aeroporto e que poderíamos deixar nosso veículo pessoal lá por US$ 10 por dia, em vez de no aeroporto, que era muito mais caro. O serviço de transporte chegou no horário e era acessível para cadeirantes, o que foi fantástico! No entanto, ao retornarmos, o serviço de transporte NÃO era acessível para cadeirantes, e o hotel negou ter um serviço de transporte acessível para cadeirantes (acho que sonhamos com nossa partida). Acabei tendo que deixar meu marido deficiente no aeroporto, viajar em uma van velha e ir sozinha ao hotel para pegar meu veículo pessoal e retornar ao aeroporto para buscar meu marido. Os funcionários do hotel foram muito simpáticos durante a nossa estadia, mas foram muito rudes na nossa volta e agressivos quando solicitamos um serviço de transporte acessível para cadeirantes para o nosso retorno ao hotel para pegar nosso veículo. Eles chegaram a nos dizer que não ficamos com eles, mesmo eu ainda tendo a documentação/confirmação da reserva. Isso foi muito decepcionante.

Muito bom, fico aqui sempre que vou em viagem de negócios

Great location, but rooms felt a bit gloomy The hotel is in a really convenient spot — right by the lake and close to downtown, which made it easy to get around and explore Austin. That said, the room we had was a bit of a letdown. It was pretty small and didn’t get much natural light, so it felt kind of dark and cramped. Not terrible, but not the most comfortable for hanging out. Still, if you're mostly out and about and just need a place to sleep, the location makes it worth considering.

O check-in e check-out foram rápidos e fluidos.O pessoal era muito amigável e amigável.O check-in também me ofereceu água e o check-out era muito útil sobre os autocarros para o aeroporto. A sala estava Muito espaçosa e limpa, com camas e copos confortáveis.Eu tive UMA boa noite de sono e era UMA estadia perfeitamente confortável antes Da minha longa viagem para o Japão.Desejo ter Mais tempo para explorar seus restaurantes e instalações.