The location is very convenient, right off route 1 south. We arrived very late and with the incorrect booking date. The lady at the service desk was extremely helpful and managed to rebookd a room at the spot. Thank you to trip.com.
They also allowed us to have a late check out. Again have to praise the friendliness of the service desk.
The room assigned was not set up properly so we got an upgrade.
Room is clean by there are no slippers, no shower cap, tooth brush etc. Kind of disappointed.
Everything was very nice in Atlantic City. My girlfriend and I had a great time. The hotel was clean. There was lots to do with the casino and very good dining would highly recommend.
Localização perfeita para visitar a Universidade de Princeton
O hotel é velho e você Pode esperar serviço de quartos
Não há frigorífico Na sala, então se você quiser usar o frigorífico, você TEM que Pagar extra
Fantastic location, looks great too for a summer vacation. Only challenge here is they have to add breakfast to the deal and also it’s a resort, it should be treated as such.
There was no remote to the Tv I called room service
I asked for a remote remote control I received the remote control about a half hour later
And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer
Precisava ir ao Prudential Center para um show e decidi que dava para ir a pé.
O check-in foi péssimo. A recepcionista simplesmente se esqueceu de mim depois de me dizer para esperar 10 minutos pelo meu quarto. Eu pedi um quarto perto do elevador, pois detesto andar por corredores longos, MAS ela me deu o quarto mais distante, ao lado da escada de saída. Suspiro…
A cama era confortável. O resto do quarto estava ok, mas a água quente demorava muito para esquentar e a pressão era péssima. O elevador era lento e tivemos que esperar um tempão pelos dois elevadores. Aí, à noite, um dos elevadores quebrou. A espera foi insuportável!
À 1h30 da manhã, fui acordada por crianças mimadas batendo na porta do meu vizinho. E o pesadelo começou quando o vizinho infernal resolveu dar uma festa no quarto dele. Liguei para a recepção três vezes e eles prometeram que mandariam um segurança para pedir que fizessem silêncio. Mas, assim que desliguei o telefone, ouvi o deles tocar! Ninguém apareceu e o barulho continuou. Depois da terceira ligação, finalmente alguém apareceu e a festa acabou. Tive que aguentar 3 horas de barulho.
No dia anterior, me disseram que o ônibus do aeroporto sairia de hora em hora. Então, desci às 7h45, apenas para descobrir que era hora e meia. Tive que esperar 45 minutos no saguão.
No saguão, havia pessoas dormindo.
No geral, não voltarei a este hotel.
I really loved the hotel. However, my room was directly above a conference room where high school celebrations were loud and disturbing. The music was thumping, the microphones screamed, and I found it difficult to rest. The first night was supposedly a dress rehearsal for the event. I called the front desk where it was explained what was going on. The second night I called the desk again to ask what time the noise was going to stop. I was told there’s nothing that can be done about it. I’d love to give you a good review, but that kind of noise in a hotel such as the Madison really is unfortunate and disappointing. Manager in the pub was awesome. Ricky at the front desk was amazing. I had driven from NH for my best friend’s celebration of life which was held in the conservatory, but I was so exhausted that I really wanted to sleep. The loud music and loudspeakers made it impossible.
My stay was perfect as usual, my only concern is anytime you go to the restaurant there is never staff available. They have you waiting for sometime before anyone appears.
Muito bom. Reservei para minha chefe e ela ficou muito satisfeita. Ctrip é muito conveniente para reservar hotéis em casa e no exterior. Espero que a Ctrip fique cada vez melhor.
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6,9/10
CCRodOk so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience.
Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert.
Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus.
From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout).
The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy.
In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.
GGuest UserWe had a great time. Everything you need is on the property. Getting to the boardwalk was easy. Many options like the shuttle but we took uber for the same price as the AC bus. Room was nice and check in smooth
GGuest UserEverything was very nice in Atlantic City. My girlfriend and I had a great time. The hotel was clean. There was lots to do with the casino and very good dining would highly recommend.
GGuest UserThere was no remote to the Tv I called room service
I asked for a remote remote control I received the remote control about a half hour later
And the remote control didn’t work I immediately called the from desk for a bout an hour and there was no answer
GGuest UserFrom the moment we arrived, Asbury Ocean Club Hotel exceeded every lofty expectation we had set. George and Neil welcomed us with genuine warmth, handling our bags effortlessly and walking us through the property with the kind of thoughtful orientation that makes a guest feel instantly at home. That same care echoed across every corner of the hotel.
Our Dune Suite was beautifully appointed, blending modern design with quiet comfort, the perfect retreat after long days by the shore. The pool deck offered sweeping ocean views, the workout facilities were pristine and well equipped, and the drawing room felt like a serene escape, ideal for a quiet morning coffee or an evening unwind with a book.
Dining was a true highlight. The bar delivered outstanding cocktails crafted with precision, and the Mother's Day menu stood out as a memorable culinary experience, beautifully plated and full of seasonal flavor. Service throughout was attentive without ever feeling intrusive.
Asbury Ocean Club delivers genuine five star hospitality in a setting that feels both refined and refreshingly relaxed. We left already counting down to our next visit, and we cannot recommend it more highly.
GGuest User4th of July and birthday weekend trip. We booked the king contemporary room. Checking in was fast and easy and the room was ready at checkin time. The room was clean, spacious, and quiet. Fabulous inlet view with the huge floor to ceiling windows. The bathroom was spacious with double sinks, big shower, and water closet. We were on the 39th floor and catching an elevator is no problem. The resort is huge but easily navigable. We dined at Wahlburgers and Villian & Saint. Food at both places was great and reasonably priced. Even with a holiday weekend we were able to dine at the time we wanted without a long wait. Caffeccino is open 24 hours so it was great to grab early morning coffee and a pastry or a late night snack. The birthday bar was fun. They gave me a free happy birthday sash to wear. It was cool walking around the casino floor having strangers wishing me a happy birthday. I signed up right away for the rewards card. This gives you discounted parking if you drive there. The beach was clean and we were able to rent beach chairs and an umbrella. This was my first time staying at this resort and I would definitely go back again!
DD$amThe hotel is not very convenient for travel. Every time I go to the hotel, I have to go around a long way. Every time I drive to Manhattan, I get stuck on the bridge. But the hotel price is really good.
GGuest UserThe biggest problem is that the independent heater cannot be turned off, which makes it extremely noisy at night. I didn't sleep well all night and was very tortured. Another problem is that the outbound transportation is not very convenient. You need to find the boarding point at the Port authority bus terminal and learn how to use the automatic ticket vending machine or app to buy long-distance bus tickets (but the number of trains is quite dense), or It cost over $50 to take a taxi. If you don't mind these two points, there is nothing wrong with this hotel.
GGuest UserThe hotel was easy to get into, parking was convenient and easy to navigate. The building and decor was beautiful and clean. We dont gamble but the casino looked nice. Got the room because prior reviews said the beds were comfortable. Our bed was not great, seemed pretty typical for a hotel. The shower was nice, strong water pressure. I would say it was a bit too hot… even on the lowest temperature setting I was hot, and I like really hot showers. Lots of food options, albeit pricey. Loved the ocean view from the 40th floor. Had an issue with our keys- had 2 different reservations because Friday night was sold out at hotel so had to go online for the second night. Somehow we got checked out in the middle of the night and our keys got deactivated without our knowledge so we got locked out of the room. Staff resolved fairly promptly.
TTripPlayTravelThis hotel offers a very convenient location, especially for those driving. It's situated right off the highway, making it incredibly easy to access. A heads-up for other travelers: this prime location does mean you can encounter some traffic noise during peak hours, but it's a fair trade-off for the easy access.
The service was consistently nice and helpful throughout my stay.
Overall, it was a functional stay with a great location.
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