Hotéis com Bar em Metro Manila, Philippines

Very convenient near the airport. Bed are comfortable. However, facilities are not superior. TV remote not working. Ok for a night stay if you have an early flight and if its on discounted promo

All is good except for the longer queue when checking- in and at breakfast. Maybe because of the holiday season that there are so many guests. I think they need to improve their system coz it really takes a longer time. Thank you for accommodating us.

I recommend this hotel especially for someone who prefers staying near NAIA airport.The staff are all professional and helpful. I arrived past 10pm already from travel and they accommodated me without any delays. The area is also safe compared to other places in Manila. There's a coffee shop nearby as well. The housekeeping also makes sure I have my daily supply of water which I'm very grateful for, no need for me to call additional service for that. Overall, it was a wonderful experience. P.S please hug the guard sniffing dog for me. They are all well trained.

Overall, the experience is so nice 😊 Friendly staff and the buffet breakfast menu is many to choose from. We booked a 2-day stay, and I noticed that their main course does change which is a bonus... You wont get tired of the same food during your stay.

Upon arrival, the security guard assisted us with our luggage, but no one offered further help until we reached the check-in area or when sending us up to our room. The check-in process was smooth, and we went straight to our room. As we walked through the corridor, there was a strange smell, but we chose to ignore it. The room itself was spacious and had everything we needed. However, cleanliness was an issue. There were stains on the bathroom floor, the non-slip mat was not very clean, and there was some dust around the room. We overlooked these at first. When it was time to sleep, the pillows had an unpleasant odor, which made me uncomfortable. They didn’t smell fresh, more like dust. Since it was late and my kids were exhausted, my husband simply covered the pillow with his clean shirt so we could rest. The next morning, I noticed stains on the bed sheets that were clearly not ours. They looked permanent, so I requested housekeeping. The towels also appeared old, no longer white, and while some of the extra towels we requested were acceptable, others were worn out. Parking was limited, with only a few slots available. Staff informed us that if the lot was full, we would need to pay for parking. When we returned to our room later, I was disappointed to find that the bed sheets still had the same stains. Housekeeping had only changed the pillowcases. Overall, the property itself was nice, but cleanliness needs significant improvement. For example, the brown stains in the bathroom should be addressed, the bathroom mat replaced, and the tissue box cleaned, it was black with visible dust and stains. On a positive note, the air-conditioning filter was clean, which I appreciated, as my previous stay elsewhere had been terrible in that regard. I’m not sure if I would stay here again. The only highlight was the staff, who were very accommodating and kind.

Neely opened so the hotel is clean and new amenities. Yhis hotel will definitely improve once they fully opened. Had a great sleep and the suttle service to airport is fantastic. The driver was on time and I reached airport in 10mins.

Whenever i come home and need to stay in mnl, i typically look for places that offer amenities i haven’t tried. I’M hotel offered those amenities- a unique and good sized length lap pool as well as the Onsen Spa. I was sold. The pool area was gorgeous especially at night with their “birdcage” cabanas. The Spa oh darling if i could use that more than was recommended, I would have! Bonus points for the massage and personalized service as well as the rooftop bar and views 😍 I want to also send a shout out to the professional , helpful and utterly amazing staff. I believe that a business has a huge chance of longevity mainly due to how wonderful the staff takes care of the guests needs. Front desk helped us navigate with checking in and out, getting our rides and helping us with other needs- be it housekeeping, dining or other tasks. Housekeeping, pool guys, food and beverage people, and security went above and beyond with their responsibilities. I have no complaints. I also would like to point out something that I hope to be taken into consideration. While we were there for 2 days, we had limited options for drinks during breakfast. Being in a tropical country- having local flavors would be such a great addition to the buffet spread. Calamansi or Mango juices would have been very much appreciated. Otherwise everything was wonderful. Thank you I’M hotel for making it a relaxing stay.

The location is great, since we have our event at SM MOA Arena this hotel is just a walking distance to the arena, service and cleanlines is good, but some of the amenities and equipment is not working well, one of the tv is not working, and the door handle seems like needed repair although it is still working well. One plus point is the refrigerator is working so well even the freezer is working well. Overall everything is good while we stay here.

Check in early wasn't allowed even i am willing to pay extra. Had an option to pay for an upgrade the room then I can check in early. so thats what I did. What's funny is gave me 2 choices of the room style amd the onw I picked in the end was not available so I didnt habe a choice but to pick the other. Breakfast was not bad but by the 3rd day as I ordered a certain drink due to my throat inflammation and sorethroat onw of rhe waitress said it is not part of the drink options and the whole 2 days I was there I've been ordering it, so I was so confused. In the end we asked for another staff and they gave to us. Pls train the staff well and knowledge about what can be serve. Cleaning the room, one of the towel when I get back was left behind to my surprise but I didnt bother to check. Flushing toilet is not as strong. Concierge or the door guys, didn't automatically come to ask or bother to ask to help even I have some something big and heavy Their gym equipmentare not as smooth either. But still overall it is not bad in a way.

The service was amazing! The staff and managers were very kind and helpful. However, the hotel was fully booked and the breakfast buffet was packed. The pool was also full of guests. It was a bit overwhelming to see too many people. While the place was a bit crowded during the holiday season, I’ll give them a 10/10 for the service and food. I would like to come back during the off peak season. Thank you for doing a great job, Seda North!:)