O hotel Hampton Hotel de Cusco é um hotel de excelente qualidade, e o pessoal é amigável e hospitalizado, o que nos torna bem-vindos. Uma menção especial para Wilma, que FOI Ao milhar extra para acomodar o Nosso pedido de mudar para um quarto com um leito de rainha EM vez de dois leitos padrão, a SUA ajuda fez UMA Grande diferença.
As quartos são novas, limpas e confortáveis com camas frescas, e o pequeno-almoço foi muito bom.Em geral, uma excelente experiência e recomendo a todos que visitam Cusco.
É um hotel razoável, instalado em uma antiga casa. Inicialmente, nos deram dois quartos no último andar com teto inclinado, que eram visivelmente pequenos, principalmente o banheiro. Também havia barulho de cano vindo de fora de um dos quartos. Depois de reclamarmos na recepção, fomos transferidos para um quarto maior no primeiro andar. O quarto do meu amigo também foi trocado no dia seguinte. No geral, ficamos satisfeitos. Nos hospedamos por 5 noites.
O café da manhã era razoável. O serviço também foi muito bom. O hotel tem um pátio antigo com varanda, perfeito para relaxar. O segundo andar também tem uma varanda, o que lhe confere um charme antigo. O ambiente é agradável.
Fica muito perto do centro histórico de Cusco; todos os pontos turísticos famosos estão a uma curta caminhada. Quando fizemos o check-out, a recepção providenciou um carro para nos levar ao aeroporto por um preço razoável.
O quarto é Muito limpo e bonito e o espaço é confortável.O lobby do hotel é Muito bonito e TEM personalidade.É perto Da Praça de Armas e caminha de Dez minutos.A área é Muito boa, todas as atrações de Kusco podem chegar a pé. O Ambiente do Salão de lago é elegante, especialmente a pintura do lago Na parede é Muito boa para a cultura, MAS o lago é Muito simples.O salão TEM UMA oferta de água quente e água quente, o que é Muito conveniente.
O fornecimento de cama não é um calçado solúvel geralmente usado pelo hotel, MAS um calçado de cama Mais duro, embora limpo, MAS não habituado, MAS o Turismo é cansado e não é difícil.
O serviço é bom, o Pessoal é Muito amigável, especialmente guardando a porta, e vendo OS convidados entrarem e abrirem a porta.
The hotel does not have an elevator. Trip.com pay attention to communicating with the hotel. The windows of the back room type on the third floor of the old middle are very poorly lit by default. The window written in the selection room does not match the balcony bed stool and the area. After serious argue with the front desk, it was restored to the main room on the second floor.
O hotel está muito perto do centro da cidade e tem transporte conveniente. Há muitas opções para o café da manhã. A equipe é simpática e prestativa. Funcionários que cooperam com agências de viagens estarão estacionados no hotel para facilitar aos viajantes a solicitação de itinerários e a inscrição. diferentes pontos turísticos.
Nas montanhas em Urubamba, Tierra Viva Valle Sagrado Urubamba fica a apenas 15 minutos de caminhada de Centro Cultural Vidawasi e de Rio Urubamba. Este hotel fica a 2,8 km de Parque das Borboletas e a 5,7 km de Cerro Ajojasa.
Aprecie a vista em um terraço e um jardim e aproveite comodidades como serviços de concierge. Este hotel oferece comodidades adicionais, como lareira no saguão e área para piquenique.
Tierra Viva Valle Sagrado Urubamba oferece aos hóspedes deliciosas opções de refeição no um restaurante. Mate sua sede com sua bebida favorita em um bar/lounge. Café da manhã completo grátis é servido diariamente, entre 6h e 9h.
As comodidades presentes incluem um business center, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
Fique em um de nossos 36 quartos com TVs de tela plana. Durante a estadia, as TVs com canais a cabo garantem a sua diversão. Banheiros possuem banheiras ou chuveiros e secadores de cabelo. As comodidades incluem cofres e garrafas de água grátis. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.
El alojamiento está en un sitio precioso y el señor es encantador, pero tuvimos algunos inconvenientes: se olvidó reservar el transporte para ir a la estación, que era muy temprano, y también tuvimos que recordarle varias veces que nos trajera la manta. Aun así, la ubicación y el trato cercano compensan en parte estos fallos.
Ótimo
55 avaliações
9,3/10
Preço a partir de
€ 40
por noite
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8,0/10
Very Good
GGuest UserHad two separate bookings with the hotel as I was going to Machu Picchu and staying overnight there. During my first day at this hotel in my first reservation, I was asked to pay for this second booking together. No receipt given but was assured that there will not be any misunderstanding. Was told to pack and leave my things at the reception and check out and re-check in. So not sure why I needed to pay for the second reservation upfront in my first booking (Maybe afraid that I would cancel it as I was really tempted to). As mentioned in my previous post, the amenities are severly lacking, cause of low water supply, the pipes and toilet filling up is very loud and the water flow from the tap is like the picture at night and it was trickling and dripping one of the early mornings when I had a tour. In short, i will not stay here again.
Nn a g iI stayed to climb Machu Picchu. The access was good and the bus stop to Machu Picchu was very close.
The breakfast time was relatively early and I had to get up early, but it was delicious.
Since there is no screen door, it is recommended to be careful not to let insects come in when opening the window, or to look outside without opening.
I was grateful that the restaurant in the series was discounted.
GGuest UserDoesn’t meet Belmond expectations.
1. Food is average, the same we had in a small village, change a chef, not tasty at all.
2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible?
3. Welcome is not in Belmond style: no champagne or good chocolate.
4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking????
5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst.
6. Stuff is not well trained, communication is super artificial.
Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.
GGuest UserBelmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
KK TravelsLet me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice.
But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath.
The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it.
I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep.
Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh
GGuest UserVery good hotel, with a sense of history, good service, beautiful restaurant, with a sense of history, and delicious steak 😋 If I have the opportunity to visit Cusco in the future, I will stay in this hotel again
JJay Kay NocturnalHighly recommended, I’d definitely stay here again
Location is unbeatable: just a 3‑minute walk to Plaza de Armas, perfect for exploring the city on foot.
Rooms are comfortable and clean, with a cosy bed and a heater available at all times. No TV in my room but honestly, with everything nearby, you won’t miss it 😄
Extremely helpful staff, genuinely some of the most supportive I’ve ever encountered. They were incredibly accommodating and even helped me multiple times late at night when Rappi wasn’t working and I needed to order food.
If you have early tours (4:00, 5:00, 6:00 AM), just let them know in advance — they’ll happily prepare your breakfast earlier for you, which I really appreciated.
They also decorated our room exactly as requested, which made our stay even more special.
MMananxi_MXvery good! I didn't take a lot of photos, but I probably told you about it! First of all, I went to Machu Picchu to stay in Hot Water Town for one night. The town was really small, so this hotel looked far from the station. It took only 3 minutes to walk. I got off the train station and walked uphill.
The hotel is four stars, the lobby reception service is very good, there is free hot tea bags for you to drink, there is an elevator with luggage storage service, the room is large, and the bed for two people is almost Queen size.
Room facilities are complete: electric fans, heating, blankets
It is worth mentioning: Wi-Fi is particularly easy to use, the meeting is very smooth; the faucet is large, the bath is very happy!
Watching the river at night to sleep, the white noise of sleep aid
Breakfast was too early to experience, but the hotel staff were very enthusiastic and patient. After returning from Machu Picchu, we rested in the lobby and charged to the train station to return to Ouyutai.
The price is also very affordable, in short, the experience is very good 😘 recommend everyone to come
GGuest UserBesides the location (5mins walk from train and restaurant’s) and quality of the rooms, the reason this is getting a 5 star review from me and my mates was the customer service.
The people working at the hotel - in particular Nathale and William - were absolutely wonderful. Probably the best customer service I’ve ever received (I mean this literally). They went above and beyond to answer all our questions and helped us navigate train suspensions and protests (even offered us showers and a place to rest after climbing Machu Picchu, post check out).
They didn’t just respond to needs, they assessed and identified what would make us more comfortable and they delivered it proactively.
GGuest UserCleaning lady friendly and helpful. Owners who normally run the place out of town. Hotel is about 10 minute walk to town. Most of the road to plaza is paved. I ate at a very good restaurant in plaza. Almost all the restaurants offer excellent views and vegetarian options. The hotel has glorious views from the rooftop where they serve breakfast daily. There is coffee available or hot water 24x7. The area is quite except for cows mooing. Internet excellent. Hot shower excellent. Eggs made to order for breakfast. Google translate needed at hotel + in town. Wish all hotels offered filtered water. This would reduce the daily purchase of plastic bottled water. I enjoyed my stay.
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