A very nice hotel with an awesome price value ratio. They also have a free shuttle every 30 minutes to their own beach club with a great restaurant and a very beautiful beach. Well come back for sure.
The staff is very friendly!
The rooms are very spacious and clean!
We chose the included breakfast and the food was delicious.
I would certainly return to the hotel!!
There you find tours to know the bayes, the cascades among other things, everything is very accessible!!
It was a friendly trip that we enjoyed a lot!!
The hotel is generally well as it has a hostel and is a small Resort and is comfortable as bad that if it does bad stay is hygiene as there are many mosquitos and so it costs not good is not beach and though it is close and in the Marine is uncomfortable for what he charges maybe he would come back
The location is perfect for the bea it'sch, has everything you could want. There are room upgrades which you don't see here, but the quality and convenience of a simple room with breakfast was all that was needed considering A+ location, Amenities and staff.
It is a good cost-benefit hotel but it really lacks many things, their desserts are terrible, the service is quite decent for what you pay, the facilities need a good remodel.
We arrived for one night after a long day. We were tired and room had to be changed due to at end first floor near road.
Entertainment kept us up but did end by 11 pm
Food was not great since we don’t like ioriental.
Breakfast was ok but all good cold.
Reservation was all inclusive
Invoice said dinner Feb 10
Breakfast and lunch Feb 11.
We missed lunch due to check out at 1 pm. Should not be on ********* invoice that way
Sorry wouldn’t advise others of this place or come back
Very Good
103 avaliações
8.3/10
Preço a partir de
€ 82
por noite
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8.7/10
Very Good
EEdwin.RodriguezEnded up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.
GGeriShaikhHotel wasn't too bad for our first night. They give one small bottle of water and expect clients to get more water from their ”filtered” water dispenser, which was completely empty and didn't get refilled until the following evening when we no longer needed it. The location is not walkable to any stores, cafes, restaurants, pharmacies, etc. You need to get a taxi to go anywhere.
Staff were very friendly and helpful and that was a plus.
The size of the room was all right. The beds were very comfortable. Good lighting in the room. Good size bathroom. Nice view of city below during night hours.
The biggest negative was the AC on our second and last night was leaking onto the bed. Had to keep it off all night and bear the discomfort af a warmer temp as windows don't open.
Water pressure was really good; unfortunately, the hot water isn't consistent and would keep fluctuating between hot and cold.
I do not think the value was good considering all the negatives. I wouldn't return to this hotel.
GGuest UserWe visited Oaxaca City in September, 2025, and stayed for a week at La Catrina de Alcalá. We had a King room towards the back of the building. The room was large with plenty of room to store all of our items (clothes, toiletries, backpacks, umbrellas, etc.) and was very quiet. The bedding was comfortable and the room was very clean. The staff were all very helpful and kind. The included breakfast was continental, so we ordered off the menu a couple of times. All the food was delicious and fresh. I especially enjoyed the Chicken Mole Tamale. Finally, the location was perfect! The hotel is located on a pedestrian only street in the heart of the city. We were able to walk everywhere! We would definitely recommend this hotel and will return on our next trip to Oaxaca City.
HHugh057On the whole it was a good experience. However I have been to this hotel several times but this time the food and restaurant service really disappointed me. The beach restaurant was not coping and in two separate occasions I had to wait over 1 hour to get served. They delivered the food as it came out of the kitchen and everyone had their meals at different times. On the second occasion, I waited for an hour and a half to get served very expensive lettuce with some fish. Even though the restaurant was almost empty. The staff should be honest and tell people they cannot cope for whatever reason and let customers go somewhere else. The staff just shrugged their shoulders when I raised my request of food. Perhaps this is the time to look for other hotels in the area.
GGuest UserVery friendly staff all around and most can speak a little English so language has not been a problem. Room is nice and big with big comfy bed. However I did find the walls/doors not very sound proof. If you had a very loud talking neighbor, you can hear the conversation clearly. I find the food and drinks just fine unlike some of the reviews. Typical all inclusive food fanfare. Remeber, this is not Michelin or 5 star resort, so adjust expectation accordingly. There are nightly shows at the sister hotel 6 mins walk away. Again adjust expectations accordingly and you'll have a good time
GGuest UserHotel is located in the city centre of Santa Cruz area which is a short walk to the beach. It is surrounded by cafe, restaurants and local stores to shop. Hotel staffs are super friendly and helpful despite our limited spanish - they will try their best to accommodate your needs and answers your questions. It costs about 40 - 50 pesos to downtown (you can choose to walk too but we find it too hot for us). Personally, we find that the area is very safe and pleasant - unlike other larger touristy city, vendors are less pushy and very respectful and give you the space to shop.
GGuest Userreally liked the hotel itself but staff were a little overbearing, particularly male staff asking if I was by myself and if I had a boyfriend as a young female solo traveller… not cool. Also, at one point staff just walked into my room without knocking and then didn’t even apologize! Just asked if it was only me in the room and walked back out! That was crazy to me. Otherwise, pool was lovely, gardens very nice, and I like the beach club down the road
GGuest UserWe arrived for one night after a long day. We were tired and room had to be changed due to at end first floor near road.
Entertainment kept us up but did end by 11 pm
Food was not great since we don’t like ioriental.
Breakfast was ok but all good cold.
Reservation was all inclusive
Invoice said dinner Feb 10
Breakfast and lunch Feb 11.
We missed lunch due to check out at 1 pm. Should not be on ********* invoice that way
Sorry wouldn’t advise others of this place or come back
GGuest UserThe unit was very clean and the layout creates three different environments (sleeping area, tv-entertainment area, and the breakfast or working area).
I personally took advantage of all three areas during my trip. The devices, WiFi, safety, and security are upgraded. The lady in charge, Karen, was super helpful and friendly. She helped me to connect with a taxi driver that provided also an excellent service.
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