Hotéis com Bar em Gros Islet, Saint Lucia

When I checked in, I was upgraded to a deluxe room, facing the bay, and there was a jacuzzi in the room. The breakfast was very good. The bacon was the best bacon I had ever eaten. It was not greasy and would not be as crisp as the American bacon. The meat was tight, but it was not firewood and hard, and the pork was full. The hotel is in a good location, close to the business district, but very quiet, and there is no noise at night. The only downside: the prepaid room rate has included taxes, and the so-called government tax of $4 per night has not been charged.

Most of the staff are very polite and friendly. At arrival to the hotel I did not feel welcomed as the staff were standing talking to each other before acknowledging my presence. First day at the poolside I met a very unpleasant and rude staff, I tried to not let that ruined my trip, I complained about him and people apologised for him. I was very disappointed with the breakfast price. It was shown on trip.com as £21 but was told it was £36 per person. Kwasi was very welcoming, polite, professional and friendly. This is a beautiful place but there is alot of room for improvement.

L’hôtel est très bien situé, vous pouvez prendre le taxis et vous déplacer où vous voulez, il y a un MALL juste à côté ainsi qu’un KFC, néanmoins, nous sommes déçu du petit déjeuner, il n’est pas assez varié mais fait l’affaire quand même, et sachez que la chambre donne sur un espace partagé avec d’autres chambres. Les photos ne sont pas vraiment représentatives du standing attendu au vu du prix.

O hotel estava EM UMA Grande localização, a piscina estava bonita, MAS muitas vezes fechada. Acho que eles trabalham EM níveis químicos ou algo assim. A comida estava boa no buffet, MAS era exactamente a mesma coisa todos OS dias, então no dia 6 estávamos prontos para o próximo resort. O pessoal era bom e resolveram todos OS problemAs que tivemos.As paredes são finas, MAS enquanto não houver grandes grupos, não devem ser boas. Eles também nos trataram com vinho e decoração ou quarto que era muito bonito!

The booking said taxes and fees were included in the price. However, I was made to pay 43.20 ECD as a “government head tax” and they would not accept that this was included. The receptionist kept us waiting for no reason and had a very dismissive manner, eg not liking the official NHS vaccination proof because she thought it should be a card. Very rude. The hotel itself was good though, very clean and comfortable. If they had receptionists with a more customer friendly manner and made clear that taxes are not included I would have given a much better review.

Great stay. Very attentive staff, comfortable bed and amazing facilities!

Excellent stay no complaints. Although the booking and receipt said Bay Gardens Inn I was redirected to the hotel upon arrival.

Very much .. facilities were great

Awesome place for vacation..

Service can be beautiful environment