It's a beautiful, modern hotel that feels more like a cool apartment. The rooms are stylish and have a kitchenette, which is really handy.
The best part is the amazing co-working space. It's perfect if you need to get some work done. There's also a great coffee shop and restaurant inside.
The staff were very friendly and the whole place has a relaxed, stylish vibe. Highly recommend for a trip to Cambridge
The hotel is the basic we needed when we used it. The room is clean and the double bed is spacious enough for 2 people. The breakfast is great with a variety of breakfasts. My only concern is that the taxi is quite expensive compared to Uber, so I will recommend Uber instead of using the hotel taxi list.
My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues.
Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected.
I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping.
Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place.
An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay.
I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue.
Unfortunately, based on cleanliness alone, I would not rate this stay highly.
Had a comfortable stay at the ibis in Cambridge. The room was clean and had everything we needed. The best thing is the location — it’s right next to the train station, which makes it really convenient. Staff were very friendly and helpful. Our room has a great view too. There’s a bar open 24 hours and a nice lounge area on the first floor to sit and relax. No complaints at all. I’d happily stay here again.
O ambiente é bonito, a localização é boa, o transporte é conveniente, os quartos são confortáveis e higiénicos, e o pessoal de serviço está muito entusiasmado e disposto a prestar todo o tipo de ajuda. As instalações são muito fáceis de usar e a paisagem fora da janela é boa. Bom valor ao dinheiro, ficarei novamente na próxima vez
The room was spacious, beds comfortable and a good shower.
Good number of food options in the welcome service.
Staff courteous. Breakfast was good.
The downside was the cleaning...dusty carpet, lamp shades, fan and a room full of crane flies on our arrival.
The Hotel was clean and helpful - although many staff seemed a little less that informed - the rooms were clean but cold at night turning the heating up didn’t help - the amenities over Christmas and new year were not as advertised- and the restaurant closed over this period so bar meals on laps were the best they could offer except breakfast which was good. Food other than breakfast was a poor selection little to offer for children or someone with diabetes so we had to eat out a lot despite being pre charged for meals.
The swimming was good but times advertised were not adhered to and no one knew times - and the rules very varied.
Once in the pool it was clean and warm.
Overall on our 2nd visit - first was better I think perhaps Christmas period is not a family period in which to spend time here.
We absolutely loved the Hotel and would nightly recommend. Lots of room so our daughter felt like she had her own little area. Breakfast was of a high standard. My only criticism is I couldn’t open the bedroom windows . There is only AC. As a woman of a certain age this wasn’t helpful. Otherwise I wholeheartedly recommend..
A equipe do hotel é simpática e acolhedora, com check-in rápido e fácil.
O quarto estava limpo, com muitas toalhas e comodidades para fazer chá e café. A seleção de travesseiros era macia e firme.
O restaurante era agradável, embora metade dos itens do cardápio não estivesse disponível, o que foi um pouco decepcionante.
O café da manhã tinha uma boa seleção de itens, incluindo ovos com bacon, panquecas e cereais, além de sucos e bebidas quentes.
O hotel fica a cerca de 4 km do centro de Cambridge, mas é facilmente acessível a pé, de táxi ou até mesmo de scooter/bicicleta elétrica.
Muito bom
307 avaliações
8,5/10
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VND 1.781.834
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7,2/10
Aarmin irannezhadThere is no hair dryer in the room, and the water pressure in the shower is low.
LLaomaidangI've stayed at this Hilton in Cambridge twice now, and both times it felt so welcoming. I booked the same river view room, and it was still just as comfortable and cozy. The front desk and restaurant were all the same, nothing changed. What did change was that this time I drove myself, and the parking was £26 a night – quite expensive! We walked to several Cambridge colleges and the shopping street, all within about ten to fifteen minutes. Cambridge feels much safer than London; you don't have to constantly guard your pockets or clutch your phone here. The breakfast was superb.
GGuest UserVery nice room and good facilities. We used the gym and sauna during the evening at adults only time (7-10pm). The Hotel is near the bus station and our room had good views. Staff is friendly and let us look around including breakfast services to let us decide if we wanted it or not. Very new kitchen with a cute recipe book included!
GGuest UserHad trouble with hot water on shower control,very hot fine for me but would be concern for children
The control needs looking at
The room was very clean and the facilities were good would recommend to anyone
GGuest UserThe hotel service was good, and the front desk staff were very helpful. The room was also nice; though not large, the overall cleanliness was great. I booked this hotel to catch an early flight the next day, and overall, it was a positive experience. The only minor issue was that the breakfast times differed from what was stated on Trip.com. Trip.com showed breakfast starting at 6 AM, but it actually began at 6:30 AM, so I missed out on it. Despite that, I was still very satisfied.
GGuest UserMy stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues.
Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected.
I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping.
Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place.
An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay.
I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue.
Unfortunately, based on cleanliness alone, I would not rate this stay highly.
GGuest UserThe hotel is a bit far from the main Cambridge University area, requiring a bus ride, but it's still very convenient as most Cambridge attractions don't have parking, so taking the bus is the usual way to get around. The front desk staff were also very friendly and patient in answering questions. While early check-in wasn't possible, they did offer luggage storage. My only minor complaint is that there was no phone signal in the hotel, so I relied entirely on Wi-Fi – though mobile network coverage across the UK isn't great in general.
GGuest UserGreat downtown location, super convenient for getting around. Lots of universities nearby and plenty of Chinese restaurants within walking distance. They provide shampoo, body wash, conditioner, hand soap, hand cream, and tissues. Toothpaste and toothbrushes aren't in the room, but you can ask for them at the front desk. The room is spacious and clean.
GGuest UserTravelodge wouldn’t have been a bad memory except for TRIP that made it a horrible one for me , I definitely sure this would be my last dealing with them.
Here is my ordeal with Travelodge and TRIP.com, on arriving the hotel I discovered the hotel has no air conditioning and it was terribly hot in London, I immediately notified the hotel of my intention to check out which they agreed to and are willing to give me a refund , unfortunately the TRIP customer service kept going round and round with the situation inorder for them to make me finish my stay at the hotel even with the fact that I complained it wasn’t comfortable, to be honest the hotel did their best to ensure I get my refund but trip messed everything up, there was practically nothing they didn’t do to make sure I didn’t check out even when someone from the hotel spoke with them about their willingness to give me a refund this is the hotel Ass. Manager ( Mrs Gosia) .
I had a very terrible experience with trip and it is definitely going to be my last . I couldn’t sleep most of the night because of the terrible heat at night thanks to trip.
😞
TTinaHF-o-SThis was my 1st stay at Holiday Inn Express. I selected an accessible room with a wet room bathroom. I was impressed with the consideration in design of room. There were hanging hooks at 2 heights so long coats, were not draping in the ground which is the norm in other brand hotels with accessible rooms.
The hanging rail, also was at a sensible reachable height for if you were in a wheel chair or able to stand. Again without clothes/midaxi dresses draping on the floor.
There was ample space for luggage, including a luggage rack, which did not impede access or egress. There were nice touches like usb A&C connections next to bed, to charge a number of devices. Hair dryer, iron & ironing board all located in rooms along with usual tea and coffee facilities. For a budget range hotel, (£42.00 approx. per night between Christmas and New Year), it was much better than other budget brands. Bed was large, comfy and had 4 pillows. I would choose to stay again in a heartbeat. Staff very friendly & Helpful, despite the hotel being very busy.
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