O serviço foi excelente e todos foram tão gentis que fiquei feliz por ter escolhido este hotel desde o início. Mesmo tendo chegado antes do horário de check-in, meu quarto já estava pronto, então pude me mudar mais cedo. Há uma agência de turismo do outro lado da rua e a estação de esqui fica perto, então há muito o que fazer e é conveniente.
Hotelli oli hyvällä paikalla ja pysäköintialue takapihalla oli tilava. Huonekohtaista jäähdytystä ei ollut, mutta huone ei onneksi ollut turhan lämmin. Henkilökunta oli oikein ystävällinen. Aamiainen keskivertotasoa. Pieni miinus tv-kanavatarjonnasta, huoneessa ei näkynyt kuin kanavat 1, 2, 3, 4, Ava ja Sub.
I'm so happy because our room is very clean.Especially, there is a bathtub in our room, we were so happy:)
We wanna book again if we come back. But we just hope that we can watch Netflix or YouTube on the TV. We hope just about it!
The service here is quite good, the staff in the recee will give you some useful advice if you ask, room is really awesome, geting a nice view from the balcony. The breakfast is also good.
服务很好,房间有阳台,浴室,桑拿房。风景很好,周边有几个餐厅可以吃饭。早餐也不错
Ми мали чудовий відпочинок на 3 ночі в цьому готелі. Бронювали будинок з каміном та сауною, щоб насолодитися тишею. Будиночки не новозбудовані але комфортні та затишні, є все необхідне для декількох днів проживання. Сніданки смачні, свіжі. Персонал привітний, доброзичливий. Якщо б була нагода відвідати Лапландію, не задумуючись забронювала б цей готель. Чудовий готель!
Em Muonio, Lapland Hotels Pallas fica a aproximadamente 13 minutos de carro de Jerisjärvi. Este hotel para esqui fica a 17,5 km de Parque Nacional de Pallas-Yllastunturi e a 31,5 km de Kiela Naturium.
Passe o dia se divertindo na praia particular ou desfrute de outras instalações recreativas, como acesso direto às pistas de esqui e uma sauna seca. Este hotel oferece comodidades como Wi-Fi de cortesia, guarda-esquis e sala de estar comum.
Saboreie um delicioso jantar no Hirsiravintola, um charmoso restaurante especializado em pratos da culinária local. Outra opção é experimentar os petiscos servidos na cafeteria. Relaxe com uma bebida refrescante em um dos 2 bares/lounges. Inclui buffet de café da manhã grátis.
As comodidades presentes incluem jornais de cortesia no saguão, balcão de recepção 24 horas e armazenamento para bagagem. Hotel possui um espaço de 0 metros quadrados, contendo espaço para conferência e sala de reunião, e é o local ideal para quem está planejando eventos em Muonio. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
Sinta-se em casa em um de nossos 63 quartos. A propriedade oferece Wi-Fi de cortesia para navegar na web. As comodidades incluem escrivaninhas, o serviço de arrumação nos quartos é fornecido diariamente e é possível solicitar berços (cortesia).
A sala no East Village Glass House parecia muito limpa, e a sala não era grande, mas adequada. Eu estava preocupado que não houvesse recepção 24 horas porque perdi meu trem e cheguei ao hotel às 12 horas. à noite, mas fiquei muito surpreso que houvesse um, e a atitude do serviço foi gentil e atenciosa, então tive sorte. Enquanto estava deitado na cama e olhando as estrelas no céu, a Aurora apareceu. Observei a aurora por mais de uma hora. O céu continuava mudando. Valeu a pena observar a aurora deitado.
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8.8/10
Very Good
XXiaojiejieIn the mountains~
It is more convenient to drive by yourself!
There are not many people, very quiet~
It takes about half an hour to drive from Santa Claus Village
Drive into the woods of the hotel. There is a kind of lonely beauty!! It is also very mysterious...
There are also deer in the hotel!
It’s a pity that I didn’t see the northern lights this time
GGuest UserThe accommodation is very poorly located, right next to the road, which makes it impossible to sleep well.
The lights flicker until 3 a.m., making it impossible to stargaze or see the Northern Lights.
If you're hoping to catch up on sleep in the morning, forget it! The Huskies start barking at 8 a.m.
The bathroom is tiny, access to hot water is limited to 15 minutes (followed by 30 minutes of cold water), and using the sauna (in a separate area) costs around €100.
I paid an extra €10 for a crib, even though the price is already clearly overpriced!
The restaurant isn't very good, and people who have checked in or are about to leave walk right through the middle of the room, creating a terrible draft.
I had to beg for hot milk at breakfast (which isn't offered). Furthermore, drinks are extra, even with half-board.
The room is clearly too small for two adults and a child (plus a baby).
The activities are overpriced.
We had stayed in several places and only booked one night in this accommodation, and thank goodness!
The value for money is absolutely terrible.
SShenghuozaibiechu1968The hotel is located right in Santa Claus Village, and you can park right next to your cabin. There are also slow charging stations available. The room was well-equipped, even with a sauna, making for a comfortable and warm stay. Breakfast is served next to the Santa Claus Gift House, and the variety was quite good.
GGuest UserBuffet breakfast, diversified styles, my favorite salmon, eggplant juice beans and wheat skin, and a self-service waffles machine, let the guests make their own waffles 🧇, hot and very delicious! The hotel is on the side of the river in River Juutua, you can see the beautiful view of the river in the restaurant and room, first-class enjoyment! The front desk clerk was happy to answer our questions, and some were smiling! The waiters and food in the hotel restaurant (Aanaar) reached the level of a 5-star hotel. When serving, each dish will be explained, what is its main dish, side dish and juice! The most unfortunately, the thermostat does not have temperature, and the weather is not too cold. There is a hot tube for drying clothes in the bathroom, and the wet clothes are drying quickly!
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
WwingGGwingGGThis glass igloo offers an amazing aurora-viewing experience! Even though it was freezing cold outside, the heating inside kept us perfectly warm. We could just lie in bed and watch the Northern Lights. The hotel even has an aurora alarm, so you won't miss it even if you're asleep. Everyone should experience watching the aurora from a glass igloo at least once in their life. Plus, it's super close to Santa Claus Village, within walking distance. The hotel also provided a free dinner, which was a really thoughtful touch.
YYU_chocomintoThe location is fantastic, with a café on-site and plenty of attractions nearby. There's also a bus stop close by. The breakfast was lavish. However, for the sauna, the operating hours are short, and the temperature is a bit low. After a few people used the shower, the drain got clogged. I wouldn't recommend it if your main purpose is the sauna. While laundry service is available, it's quite expensive, so I opted for the self-service laundry near Rovaniemi Station instead.
LLINGINBOThe service here is quite good, the staff in the recee will give you some useful advice if you ask, room is really awesome, geting a nice view from the balcony. The breakfast is also good.
服务很好,房间有阳台,浴室,桑拿房。风景很好,周边有几个餐厅可以吃饭。早餐也不错
KKim_10The staff was really amazing, very friendly. I wasn’t very impressed by the room. The heating was not fully working, there were no basic amenities like a kettle, or even drinking water. Biggest concern was cleanliness as I asked for cleaning on one occasion and beds were poorly made, sheets weren’t changed, the toilet wasn’t properly cleaned as there a piece of paper on the floor which was clearly visible, tissues weren’t restocked and also one of the over covers from the bed was removed and just chucked over the ironing board which was absolutely horrifying to see.
Food at the hotel was good and restaurant staff were also very helpful.
GGuest UserThe hotel is in a very good and strategic location, close to the city centre and easily accessible to public transport, restaurants, and main attractions. It is also well known by the locals, which made it very convenient when asking for directions or arranging transport.
One of the highlights of the stay is that the accommodation provides basic cooking essentials, which is very helpful for guests who prefer to prepare simple meals during their trip. The facilities are practical and suitable for a comfortable short or extended stay.
Overall, it is a convenient and pleasant place to stay, especially for travellers who value location and simple self-catering options.
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