Publicado em4 fev. 2025
Guest User
The hotel front desk helped me call a taxi to the train station. The breakfast was OK. The hotel is not far from the cathedral, which is convenient for travel. It takes only a few minutes to walk to the commercial street. The hotel environment is good.
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Preço por noite a partir de:SAR 335
Publicado em7 abr. 2026
David Ohana
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
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Preço por noite a partir de:SAR 1.154
Publicado em22 jan. 2024|Double Room
Guest UserEverything was great, the only thing they could improve is the soundproofing of the rooms since the room faced the street where there were entertainment establishments and there was quite a bit of noise even at dawn.
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Preço por noite a partir de:SAR 330
Publicado em13 dez. 2025
118752****
The room was clean and tidy, and the hotel is right by the train station, making it very convenient for getting around. The facilities are relatively basic, but I guess most European hotels are similar. What really stands out is the excellent location, and I'd definitely choose to stay here again on my next trip.
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Preço por noite a partir de:SAR 220
Publicado em1 ago. 2025
Guest User
A basic hotel that to sleep on a work trip is good, with parking right in front.
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Preço por noite a partir de:SAR 243
Publicado em4 dez. 2022
Guest User
Hotel in a quiet area, modern, well located, near the shopping centre of Gran Casa and about 20min walking from the centre and the basilika of the Pilar and with tram stop at the door. The hotel was very comfortable and the room was very comfortable. The bathroom was large enough for two people, good temperature of hot water and good pressure of water that is very important for me. The bathroom was a little deteriorated, with typical silicium a little dark and regularly remasted, as well as the crystal, always insufficient in most hotels so that the water does not leave the bathroom. We can't comment on breakfast because we only take accommodation (there are enough places around to have breakfast at a reasonable price).
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Preço por noite a partir de:SAR 291
Publicado em1 nov. 2024
WK3112
Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
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Preço por noite a partir de:SAR 509
Publicado em16 jan. 2026
1369907****
The front desk staff were very considerate. I booked an extra room, and although the platform stated that it couldn't be cancelled, Ctrip still helped me cancel it for free. I was really anxious because I couldn't speak the language abroad, but the money was refunded in less than half an hour. I'm very grateful. The hotel is located in the city center, which is very convenient and easy to get to attractions.
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Preço por noite a partir de:SAR 373
Publicado em6 jun. 2024
Llllll/
An older hotel. The price on Ctrip is very good, but the sound of the TV in the next room can be heard clearly. It is not far from the train station and there is a McDonald's opposite. The hotel is a bit old, but the room is big enough.
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Preço por noite a partir de:SAR 292
Publicado em3 mai. 2026|Standard Room
sofia gomezI booked two connecting rooms and they gave us two rooms that were close together but not connected at all. One room was a decent size, but the other was tiny. There's only an elevator to the first floor. The entire reception area is under construction. It's a very old hotel, although the rooms have been renovated. Walking down the hallway is scary—poor lighting and outdated.
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Preço por noite a partir de:SAR 210