Hotéis com Bar em Heredia, Costa Rica

I had a 5 star experience here for 8 nights and enjoyed a beautiful room overlooking the golf course and mountains. The room service was exceptional particularly the quesadilla and the pasta dishes. The pools were sensational and even tho it was packed there was plenty of room for everyone. The spa was well worth it (ask for Laura) she is the best! I had great housekeeping from Maria on the fifth floor and my favorite bellman was a gentleman named Carlos. Everyone was very friendly and when there were any issues at checkout or checkin they were resolved quickly by the excellent customer support team of Caleb, Jackeline & Gianina all of whom provided impeccable service.

We were prepared when booking this hotel from existing reviews by others. What happened turns out disappointing. The room on 2000 series on second floor seems an old unit, no shower floor towel, bath tub a bit old but functional, no fridge and so on. We were prepared for all that considering the price and location. At bed time, we found two bugs on bed linen but dusted them off. It's tropical atmosphere, what one expect! The next morning after breakfast, however, I found a few more on my bed. I pulled out a one of my credit card and killed a few. When pulled up my bed cover further, more showed up ...... See the bug in the video clip. I called front desk who sent a room services personnel to look at it. The personnel seems surprised to see the bugs as well. The front desk lady was nice and quick to act and changed my room to the room on 6000 series and okay with us. I requested to talk to their manager. Once back in late afternoon that day, I approached frondesk rep who went to backroom to fetch for the manager. The manager showed up in a while and apologized lightly, and started to push back by saying it's tropical weather here,bugs are normal, and many more. I told him that the room is infested too bad and need a thoughrou cleaning to eradicate the infestation. The manage then went on to explaining the same. I feel disappointed. For this hotel, I do not recommend this hotel until they do a good job. Or if you do like us, not exactly though, do make sure to ask the right question to avoid such a room. Good luck next time.

Nice hotel not far from SJO. In Belen more upscale part of San Jose. Rooms are big but could be a little cleaner. Service in the bar and restaurant wasn’t great. Breakfast buffet is overpriced. ****** is nothing to write home about. Other than that stay was good.

Really enjoyed my stay here. Foyer is open, relaxing and modern. Breakfast was nice, used the gym and pool, beds were comfortable and the food downstairs was tasty for dinner at Vaporettos

The hotel is near to airport, there is free shuttle bus to pick up from and to air port. Quiet environment , with a lot of flowers and tree around, good for holidays. The receptionist is helpful and she help us to call the car rental company.

We were there for only 1 night as we had a flight next day. As a hotel close to the airport it perfect. If you want to experience San Jose then it is a bit far off. As a diamond member for trip ee got a good deal and was worth it

這是一間剛剛新建完成的酒店，各方面都很完美。沒有提供免費的瓶裝水，雖然他們説自來水就可以直接喝，始終還是不敢嘗試。大廳有個酒店自營的小賣部，可以買到零食和飲料，也可以買到洗衣粉，洗衣房是免費的。特別提醒後來者：酒店班車逢每小時的30分會來機場的國際到達層，有一個區域專門停周圍酒店的班車，千萬不要和在機場攬客的出租車司機搭話，不要接受他們表面的熱心，他們衹是帶個一兩百米的路而已竟然有臉索要美元作為小費！

Even though we were only there for one night the staff were wonderful! The gentleman behind the desk carried our bags to the room when we checked in just after midnight. The staff at the restaurant in the morning were very kind and explained everything for us and the lady that checked us out was very sweet. All in all a wonderful stay

Nice hotel in the heart of the forest with a lot of animals