I’ve stayed at this hotel multiple times and it never disappoints. The rooms are consistently clean, and the bed is very comfortable, making it easy to relax. There’s ample parking available, which is very convenient. The hotel is also family-friendly, with a kids’ room that’s great for children. I especially appreciate that the swimming pool is open until 10pm, giving more flexibility to unwind in the evening. Overall, a reliable and pleasant stay every time.
This time I rented a family-style room at the hotel. It had two bedrooms and two living rooms, making it very spacious. Unlike other hotels, they didn't provide cleaning or bed linen changes for five nights. There was a water dispenser and microwave in the common area. Although there was an elevator, you had to use the stairs to enter the hotel; it wasn't wheelchair accessible. The hotel didn't have a restaurant, so I had to eat breakfast at a nearby food stall, which was quite good. (See photos)
this is my second stay here..will always be my frst choice if i’m in penang..love the hospitality,cleanliness and the strategic place…easy access to the beach and many choices of food nearby..
This hotel is incredibly convenient, with a convenience store on-site and plenty of local eateries and supermarkets nearby. The room was spacious and very clean, with an open view outside. Since it's a serviced apartment, it came equipped with a fridge, microwave, and cutlery, which was perfect for making a simple late-night snack with groceries bought from the supermarket. However, there were a couple of downsides: the water pressure was quite weak, and there was a strange drain smell coming from the bathroom, which definitely needs improvement. The gym and infinity pool are located on the 36th floor. The pool was super clean and the views were absolutely stunning! 👍
All very good, just few need to do some improve 😄😄😄
- bidet no good to use
- shower screen only fixed glass, after bath, the floor wet
- basin no silicone, the water leaking between basin and wall, floor all wet
Will stay again when agian to penang..
My family had a wonderful stay at this homestay and would highly recommend it to anyone looking for a comfortable and relaxing experience. The place was clean, well-maintained, and exactly as described in the listing. The room was cozy, the bed was comfortable, and all essential amenities were provided, making it feel like a home away from home.
The host was friendly, responsive, and very helpful throughout my stay. Check-in and check-out were smooth, and they were always available to answer questions or provide local recommendations. The location was also convenient, with easy access to nearby attractions, restaurants, and transportation.
Overall, it was a pleasant experience, and I would definitely stay here again in the future.
This was my third time staying here, and I’m happy to say the property is still very well maintained. The rooms are clean, comfortable, and the overall stay experience has been consistently pleasant each time I visit.
Another great advantage is the location, there are many restaurants and eateries within a short distance from the hotel, making it very convenient to find good food. During this stay, I tried a Japanese restaurant nearby and it was really good.
I would definitely recommend giving it a try if you’re staying at Citadines Tanjung Tokong Penang. Looking forward to coming back again in the future!
Não esperava este nível de conforto e acomodações para este preço.
A sala estava Muito limpa e tinha tudo o que você precisava, Mesmo um carregador de EV. Eu consegui obter ajuda Da segurança para ajudá-lo. Há UMA loja de conveniência junto à recepção, se você precisar de algo.
A localização é perfeita, é UMA distância de caminhar para muitas refeições e bares.
Não tenho certeza se isso é negativo, MAS a parque de estacionamento é Muito estreita.Você Precisa fazer algumas espirais para o nível 4 e, EM todos OS Pontos Da estrada, EU senti que provavelmente vou descer o carro ao longo do caminho. Mesmo a rotação quando chegar à carrinha é muito estreita.
Centrally located. A new Service apartment located at A McAllister Road. Swimming pool on the top floor was good and scenic, with a nice strong Jacuzzi section. Gym sector was very good. Rooms just nice for three people. Basic cooking facilities available front desk owner responsible for for check-in and check out and validate the parking facility. Any room service problem will need to contact the hotel management in the different number.
I stayed on high floor and was able to enjoy a beautiful city view from the room. The room was well-equipped with convenient facilities such as hangers to hang our towels and an LG brand water dispenser where you can choose the temperature you prefer for drinking. Overall, everything was good and comfortable.
The only thing worth mentioning is the parking fee. Every day have to go down lobby redeem the parking but the car park still charges RM9 (we stayed 3d2n), which is something guests may want to take note of.
Muito bom
63 avaliações
8,6/10
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6.2/10
MMiniA55The route to the hotel is a bit strange, but overall it looks good. But check the accommodation before coming.
DDarth.Great location in George Town — easy access to food and nearby attractions. The unit was clean, modern, and comfortable for a short stay. Check-in was smooth and overall it’s good value for money.
Minor downside is the space can feel a bit compact, but still a pleasant stay overall.
AAnonymous UserMy family had a wonderful stay at this homestay and would highly recommend it to anyone looking for a comfortable and relaxing experience. The place was clean, well-maintained, and exactly as described in the listing. The room was cozy, the bed was comfortable, and all essential amenities were provided, making it feel like a home away from home.
The host was friendly, responsive, and very helpful throughout my stay. Check-in and check-out were smooth, and they were always available to answer questions or provide local recommendations. The location was also convenient, with easy access to nearby attractions, restaurants, and transportation.
Overall, it was a pleasant experience, and I would definitely stay here again in the future.
TTszHo778The day before your arrival, the room service will message you about key collection. Just show your check-in confirmation to the security guard downstairs, ask them to open the door, and grab your key from the left. Customer service will send you a comprehensive document; make sure to read it carefully, as it's very well-organized. The building is disinfected daily, and the elevators are kept clean. There's a Starbucks and a convenience store right downstairs. I was on the 22nd floor, and the noise wasn't too noticeable. The view was also quite good, and the room rate was incredibly reasonable—much better than what I experienced in Guangzhou. Unless you're staying in a high-end four or five-star hotel, I'd definitely recommend this type of serviced apartment for travel. If you're considering guesthouses in George Town and have high expectations for your accommodation, I wouldn't really suggest them. The motorcycle noise there is beyond imagination, and since it's a heritage area, their sewage system is quite old. However, if you're not particular, it can offer a unique charm. Overall, everything was great. The residents here are very friendly, and I never had to wait long for the elevator, contrary to what some online reviews mentioned. My longest wait was never more than 30 seconds. A local driver told me that this is a newer area, so the location isn't ideal for tourists if you want to walk everywhere; you'll need to take a taxi unless you're driving. But I personally found it quite good. If you plan on exploring, you'll need to taxi to George Town daily, which is usually about a 15-minute ride, so that's a bit of a downside. Otherwise, I'd choose this type of travel accommodation over a four or five-star beachfront hotel. I had a spacious apartment all to myself, which was fantastic. These are all my thoughts, and I hope they help with your decision.
GGuest UserEasy and clear self check in instructions provided.
Rooms are clean and as described.
Walking distance to gurney paragon.
Comfortable stay,will come back again in future.
Cckfung1976This hotel is incredibly convenient, with a convenience store on-site and plenty of local eateries and supermarkets nearby. The room was spacious and very clean, with an open view outside. Since it's a serviced apartment, it came equipped with a fridge, microwave, and cutlery, which was perfect for making a simple late-night snack with groceries bought from the supermarket. However, there were a couple of downsides: the water pressure was quite weak, and there was a strange drain smell coming from the bathroom, which definitely needs improvement. The gym and infinity pool are located on the 36th floor. The pool was super clean and the views were absolutely stunning! 👍
GGuest UserThe building is very new. We stayed in a two-bedroom apartment on the 27th floor, and the balcony view was fantastic. The room was extremely clean with fresh and comfortable decor. The bedding and towels were new and spotless.
The hot and cold water dispenser was super convenient, with clear instructions posted right next to it. It was very quiet at night, without the usual rumble of Southeast Asian motorcycles. The location is convenient, within walking distance to many teahouses where you can enjoy a local breakfast. The only thing to note is that the smaller bedroom has no window, but there was no strange odor in the room, so it wasn't an issue at all.
GGuest UserStayed 3D2N at this hotel. Great location with many coffee shops nearby and the room was clean.
However, parking is inconvenient — no free parking. Outside parking costs RM40 per night, while the building parking (Level 5/6) is RM9 per day but the spaces are very narrow.
The biggest issue is the lifts. Only 4 lifts for 36 floors, and waiting time can be up to 30 minutes during peak hours. Lifts are often full before reaching mid-level floors, and the capacity is small.
Management should seriously look into improving this.
CCindy1105NO RECOMMEND!
1. Fan and aircond in the living room are very old.
2. Fan and aircond in the second room also quite old.
3&4 Blanket already torn but still provided for us to use.
5.First toilet got two shampoos, second toilet got one shampoo and one shower gel — how to wash body? Need to share or use shampoo as body wash.
6.Second toilet shower pipe leaking when using.
7. Washing machine cannot be used from third day. They said will come to fix, but need to wait long — end up have to bring clothes home to wash, LOL.
8. Saw baby cockroach inside the unit.
9. Power plug in the room is loose.
10.Toilet and room got no good smell.
Also this,
Not sure if you believe this — my cousin can see ghost. At night or sometimes in midnight, all of us smelled “bunga melati” (jasmine) scent. My cousin, who slept in bedroom 1, heard someone knocking the window loudly. After that, she slept in the living room instead. The smell came again, sometimes very strong and badly — all of us in the kitchen and living room could smell it. Quite creepy!
Maybe because house besides the Hospital!
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