Apartments em Tierra del Fuego, Argentina

The hotel seems brand new: rooms are spacious, comfortable (the bed in particular) with all the facilities required, bedrooms' furniture is new and luxurious. I loved the warm feeling experienced in the way back to the hotel after a long day out in the cold. There's a 20% discount if you eat in the on-site restaurant and they also do room service. 24/7 reception, kind staff and nice breakfast. The cleaning service was perfect. Just a few suggestions: I would have appreciated bacon in the morning. The bread served for dinner is very dry, seems old. WiFi very slow in peak hours. All in all, a great experience.

唯一只有一個缺點，窗戶是木框，氣密性不好，室外的汽車聲音完全無法隔絕，臥室靠馬路，晚上很吵，不太好入睡。 飯店接待人員友善、熱情介紹，並提前關心確認各種需要，房間空間非常大、舒服，只有廁所有一點點小，但不影響使用，廚房設備齊全。

The apartment was okay. The faucets in the shower were hard to set for the right temperature with the hot water. It was too hot or too cold and if one doesn't want to be burned, one has to have a weak flow of water. If I increased the flow the water was scorching hot. The apartments was a studio with a bed, chairs, kitchen, fully loaded with dishes, silverware. The closet space was fine and over all the place was it very clean. It is good for two people. The problem was the communication regarding the check-in process. It was not at the apartments, but on the other side of the street on the rear at the Alto Andino Hotel and to get there one has to walk about 200 feet to the corner, make a left for a 300 feet walk up a steep hill, then make another left for an additional walk of 250 feet. The walk is not a problem, but not with a 50lb duffel bag and a 19lb carry-on. If I had been told about this, I would have asked the Uber driver to take me to the Alto Andino Hotel for check-in and I would have asked the driver to wait for me to take me to the Vela apartments. Instead the Uber driver dropped me at the La Vela apts. and I was outside the apartments with my luggage, knocking at the door waiting and hoping for someone to open the door. I tried to call the number of the La Vela apts. listed on the email reservation, but I got a message from the cell service stating the number was a not working number. After about a half hour waiting, a guest of the apartments that was returning from breakfast told me about the ckeck-in issue, he also stated that he had the same problem. When I complained to the receptionist of the Alto Andino hotel, a guy, he just didn't say anything at all, he didn't even say the reason the phone didn't work. To enter the apartments, one has to key in a code. The next day management changed the code and I was not informed, so I couldn't get in the building. I tried to call the La Vela apts. at the number listed on the paper work I got at the time of check-in the day before, but no one answered the phone!!! I had to walk to the Alto Andino Hotel, I complained to the same guy that checked me in the day before, he just gave me the new combination and said that he was busy checking-in other guests, so he couldn't answer the phone. If one wants to have breakfast, one has to pay an additional $10, and it's at the Alto Andino Hotel. The breakfast was okay. The only problem was that both the coffee and the hot water for the tea were cold.

Strategic location

The hotel seems brand new: rooms are spacious, comfortable (the bed in particular) with all the facilities required, bedrooms' furniture is new and luxurious. I loved the warm feeling experienced in the way back to the hotel after a long day out in the cold. There's a 20% discount if you eat in the on-site restaurant and they also do room service. 24/7 reception, kind staff and nice breakfast. The cleaning service was perfect. Just a few suggestions: I would have appreciated bacon in the morning. The bread served for dinner is very dry, seems old. WiFi very slow in peak hours. All in all, a great experience.

唯一只有一個缺點，窗戶是木框，氣密性不好，室外的汽車聲音完全無法隔絕，臥室靠馬路，晚上很吵，不太好入睡。 飯店接待人員友善、熱情介紹，並提前關心確認各種需要，房間空間非常大、舒服，只有廁所有一點點小，但不影響使用，廚房設備齊全。

The apartment was okay. The faucets in the shower were hard to set for the right temperature with the hot water. It was too hot or too cold and if one doesn't want to be burned, one has to have a weak flow of water. If I increased the flow the water was scorching hot. The apartments was a studio with a bed, chairs, kitchen, fully loaded with dishes, silverware. The closet space was fine and over all the place was it very clean. It is good for two people. The problem was the communication regarding the check-in process. It was not at the apartments, but on the other side of the street on the rear at the Alto Andino Hotel and to get there one has to walk about 200 feet to the corner, make a left for a 300 feet walk up a steep hill, then make another left for an additional walk of 250 feet. The walk is not a problem, but not with a 50lb duffel bag and a 19lb carry-on. If I had been told about this, I would have asked the Uber driver to take me to the Alto Andino Hotel for check-in and I would have asked the driver to wait for me to take me to the Vela apartments. Instead the Uber driver dropped me at the La Vela apts. and I was outside the apartments with my luggage, knocking at the door waiting and hoping for someone to open the door. I tried to call the number of the La Vela apts. listed on the email reservation, but I got a message from the cell service stating the number was a not working number. After about a half hour waiting, a guest of the apartments that was returning from breakfast told me about the ckeck-in issue, he also stated that he had the same problem. When I complained to the receptionist of the Alto Andino hotel, a guy, he just didn't say anything at all, he didn't even say the reason the phone didn't work. To enter the apartments, one has to key in a code. The next day management changed the code and I was not informed, so I couldn't get in the building. I tried to call the La Vela apts. at the number listed on the paper work I got at the time of check-in the day before, but no one answered the phone!!! I had to walk to the Alto Andino Hotel, I complained to the same guy that checked me in the day before, he just gave me the new combination and said that he was busy checking-in other guests, so he couldn't answer the phone. If one wants to have breakfast, one has to pay an additional $10, and it's at the Alto Andino Hotel. The breakfast was okay. The only problem was that both the coffee and the hot water for the tea were cold.

Strategic location

Excellent new apartments, all clean, all necessary appliences, quick support with all you need, access with digit code. Very good choice!