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Explore avaliações de hóspedes de hotéis em Mondello

Villa Calipso
3.8/52 avaliações
We asked our agent to book this hotel based on the pictures online and its amenities. When we arrived, there was a gate across the parking lot entrance. We had to find a way to get into the lot through another smaller gate that was luckily unlocked. The outward appearance of the hotel was horrible. Weeds overgrown, no cars in the lot, all doors locked, and it looked like windows were broken. We managed to find an unlocked door so we could go in. No one in the lobby, plastic on all the furniture and tape on all the glass. The place looked condemned. Hearing voices from above me, I followed them upstairs where I found a lady who told me they were closed (via google translate) and they did not have a room for me. After voicing my concern for several minutes and pleading with her because we had nowhere else to go, she finally walked us back outside and down the street to a small building that looked like a 2-story house. They showed us to a room inside that was nothing like what we expected. No hotel amenities, no view of the sea, etc.. Not at all what we expected or paid for. The room also had an odor. I called the manager to explain that we were leaving due to the bait-and-switch that we felt had happened and they immediately stated they would not do anything about it. This all occurred in early June of 2022 and we are still trying to get any response from them in hopes they will refund us. I even offered to pay for one night if they would refund the other 2. No response. So, I have no choice but to pursue this hotel through other means and write this review. This was a very disappointing situation and even more disappointing response from the hotel. The hotel was closed, and they knew it was closed and they never contacted us ahead of time so we could deal with it. They waited for us to arrive, stuck us in a small building in a stinky room and hoped we would just deal with it. This was horrible and I will tell the story as many times as I can if it prevents others from being put through a similar bait-and-switch by this hotel. I had no choice but to find another hotel while my wife was crying over the situation and then get a taxi to transport us to the new hotel. And I never asked for anything but a 2-night refund for my 3-night reservation that we were not able to enjoy.
Splendid Hotel la Torre
3.9/547 avaliações
Location splendida. Hotel 4 stelle un po’ datato. Una bella ristrutturazione lo renderebbe unico per posizione e per servizi. Una maggiore flessibilità nei riguardi degli ospiti sarebbe auspicabile, piccoli dettagli come la colazione che spesso non è inclusa ma che per un cliente business che pernotta tutti i mesi dell’anno, potrebbe essere contemplata...piccoli dettagli che renderebbero la struttura più allettante. Di solo turismo o rendita non si può vivere. Bravissimi i ragazzi della piscina. Impeccabile e professionale il Signor Maurizio della reception.
B&B le Muse
4.5/518 avaliações
Ho avuto il piacere di alloggiare in questa splendida location per una settimana. Da subito entri in un ambiente pulito e confortevole attrezzato di ogni confort. A renderlo ancora piu' bello sono i proprietari Giorgio e Valerio , con la loro educazione, spontanetà e simpatia; con loro la stupenda Anna, sempre pronta con il sorriso ad accogliere tutte le tue richieste. Colazione buonissima e molto ricca per tutti i gusti. Consiglio vivamente questo b&b e di sicuro se torno a Mondello so' senza ombra di dubbio dove andare. Grazie per tutto, con affetto da Milano.
Hotel Conchiglia d'Oro
3.9/525 avaliações
Accommodation, cleaning, availability, familiarity and humanity ... are basic ingredients (unrelated) for a ”discounted” dish to offer guests. Sabbath and Sunday 10/11 February spent with two team groups (about 50 people) Thanks to director Massimo and his colleagues Stefania, Rosy, Salvatore, Danilo and Jacomo...e to all those who worked behind the ”Quints”. Francesco Lamanna.
Mondello Beach - Rooms by the Sea
3.5/540 avaliações
I still have an ear worm from the continuous whining of beach sellers. IT'S sandy, all the way from promenade to the warm aquamarine sea. It is littered with bits of plastic, cigarette ends and the occasional discarded beer bottle. You wont be left alone to relax, somebody will stand next to you evrey 10 minutes asking you to buy trinkets, drinks, very nice double bed sized' throws' or a massage (the only happy ending available is when the sun goes and so do they) There is a great place to round off your days tanning, The 'Touring Café Beach' on Viale Regina Elena Excellent food Nicely Priced and enhanced by pleasant service. Get a Bus Or
Domìa Boutique Hotel e Cucina
4.8/541 avaliações
We spent 7 nights here at the start of September and it felt like we’d been there for weeks when we left, so relaxed were we. We’d gone to Palermo as our friend was getting married but wanted to stay outside of the city. We couldn’t have picked a better hotel. Prior to going I’d emailed to ask for a hairdresser recommendation. This was sorted easily and Giuseppe’s sister came to the hotel and put my hair up. She did a wonderful job. The hotel is small and so quiet. We were in room 3 which backed on to the kitchen. I’m a light sleeper and did worry but the soundproofing is excellent. We never heard anything. I slept well every night! The air con was excellent which was much needed due to high temperatures and the room was lovely. It was cleaned every day. The pool is a welcome respite when it’s hot and there’s plenty of loungers and umbrellas. It is close to the beach and the hotel has a key to a gate that cuts off some time. There’s a supermarket about 5 mins walk. It’s small but has everything. Ask staff for recommendations for a local pizza place but book it. You can takeaway too. Nicest pizza I’ve ever had. The hotel’s restaurant is locally known as high quality. We ate there twice and the food is spectacular. Breakfasts are beautiful. If they have sugar donuts get two!! In fact get 2 of everything!! What makes this hotel so special are the staff. They are all fabulous and go out of their way to help and just be friendly. The owner is the same. Jussi, Constanza, Jason, Giuseppe and Valentina THANK YOU. The other staff are just as good but I did not catch their names so sorry! Jussi summed up this hotel. She said she loves to work there which to me says it all. If staff are happy then so are guests. The owner is looking at getting the pool heated next year and considering Christmas openings. I will be going back.

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Informações sobre viagens locais

Quantidade de hotéis112
Quantidade de avaliações16
Maior preçoR$ 5.032
Menor preçoR$ 318
Preço médio (fins de semana)R$ 894
Preço médio (dias úteis)R$ 898